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All recorded calls are automatically transcribed into English for easy review and reference.
Get concise summaries of your calls, highlighting the key points and important topics discussed and action items
AI Summaries can be translated into Spanish or Filipino
Summarized calls are automatically categorized into predefined categories such as Hot, Warm, Cold, Appointment, Call Back, etc.
Automatically trigger actions like sending email/SMS
Access transcriptions and summaries directly from the call or contact details page with clear indicators and easy navigation.
Enjoy real-time updates on categorizations and action items, ensuring you have the latest information at your fingertips.
- Synchs with Gmail or Outlook calendars to set appointments
- Clean, intuitive interface for simple, seamless workflow
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Key insights and summaries are accessible directly from the
call recording, contact details, and calling screen.
- Use Call Recording for archiving, training and staff improvement
- Intuitive Dialing means it’ll stop dialing if agent is on a long call
- If the prospect isn’t reached, they’re put back on the list
- Gamify your sales efforts and build competition between agents
- Can use a pre-recorded message drop for answering machines
- Integrated daily planner for follow-up call reminders
- Agent can use either click-to-call or automatic dialing
- Companion Mobile app to manage campaigns & appointments
- SMS and Drip Campaigns lets you send text messages to your leads
- WebRTC – Dial within the CRM Dialer