How to Get Expired Listings
Build an Expired Listing Process From Research to Appointment.
Find eligible properties, verify the seller's status, start a useful conversation, and keep every agreed next step visible. ProspectBoss helps your team carry out that process with organized calling and follow-up.
The practical path
FindIdentify expired properties
CheckConfirm current status
TalkUnderstand seller plans
ActComplete the next step
Direct Answer
How do you get expired listings?
Identify properties whose listings ended without a sale, verify that they have not been relisted or sold, and contact eligible owners through an appropriate outreach process. Ask whether selling is still part of their plan. If they want to explore a different approach, prepare a relevant review and arrange a conversation.
The goal is to earn an opportunity to discuss the seller's needs. An expired listing alone does not establish interest in changing agents.
A simple rule
Research first, ask second, propose a plan third. The seller's answer determines whether an appointment, a later check-in, or no further outreach is appropriate.
Find and Qualify
Start with a reliable source and current information.
Agents may find expired statuses through permitted MLS access or a real estate lead service. Define the area and properties your team can serve well, then verify each record before using it in a campaign.
01 / Source
Identify the property
Review expired status, location, listing history, and the date the agreement ended.
02 / Verify
Check what changed
Confirm whether the home was relisted, sold, withdrawn, or remains a potential conversation.
03 / Screen
Review outreach eligibility
Check contact details, prior notes, contact preferences, and applicable calling requirements.
First Contact
Lead with a question the owner can answer.
A seller may be disappointed, relieved to take a break, or already working with another agent. Introduce yourself and ask whether selling is still on their mind. Listen before discussing price, marketing, or the previous listing experience.
Still wants to sell
Understand the goal
Ask about timing, what happened during the prior listing, and what a different plan would need to address.
Not ready today
Offer a useful next step
If welcomed, agree on a future discussion or the specific information the owner would like to receive.
Not interested
Respect the answer
Update the record and honor any request not to be contacted again.
Repeatable Process
Move from the first call to a prepared listing discussion.
STEP 1
Prepare
Review the property, status, and prior contact history.
STEP 2
Discover
Ask what the seller wants now and listen for concerns.
STEP 3
Document
Save the outcome, timing, and any information requested.
STEP 4
Deliver
Keep the agreed callback or arrive prepared for the appointment.
ProspectBoss Workflow
Keep the opportunity connected to the conversation.
ProspectBoss supports campaign organization, outbound calling, contact history, dispositions, appointments, and follow-up tasks. Agents and ISAs can document what the seller said and give the receiving agent context for a later discussion.
Review connected conversations, appointments, and completed follow-up alongside call attempts and outbound number health. Better preparation and dependable follow-through are parts of the process a team can control.
What a handoff should include
The seller's current goal, preferred timing, main concerns, questions to answer, and any commitment the caller made.
FAQ
Questions about getting expired listings.
Where can I find expired listings?
Agents commonly review permitted MLS expired statuses or use a lead service that organizes expired property records. Verify the status and contact details before outreach.
Should I call every expired owner right away?
First check whether the listing is still expired, review prior activity and contact preferences, and follow applicable outreach rules. A rushed call with incorrect information can undermine the conversation.
What if the seller wants to relist with the same agent?
Respect the decision, record the updated status, and avoid treating the owner as an open appointment opportunity.
What makes an expired listing appointment useful?
A clear purpose: review the seller's goals, the earlier listing experience, current market information, and a specific proposed approach.
Build Your Campaign
Give every expired lead a clear next action.
Explore ProspectBoss's real estate calling and follow-up workflow with a campaign from your own market.